As contact centre specialists selling exclusively through the channel, Cirrus partners with ambitious companies to help their customers achieve flawless customer experience.
Cirrus contact centre delivers a seamless omnichannel experience for both customers and agents, connecting interactions together across channels such as voice, video, email, messaging and social media, achieving a single view of the customer. With a cloud infrastructure, Cirrus operates on a real-time basis with unlimited scalability and the highest level of resilience and security. Cirrus's open, extensible platform enables them to integrate and innovate rapidly, supporting the requirements of organisations across all sectors, regardless of location or complexity.
BGF was selected as the preferred partner given the flexibility of its funding and its long-term approach to equity-based investments. We’ve been growing rapidly and as a result of the funding we’re looking to double down on our sales trajectory, bringing more clients on to the Cirrus platform than ever before, and quickly realising our ambition of becoming the leader in the contact centre market.
The BGF team showed unrivalled expertise, insight and experience in growing disruptive tech businesses and we look forward to working with them on the next phase of our journey.Jason Roos, CEO
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