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365 Response External Link

Technology
Yorkshire & North East
Growth
2020 - 2022

365 Response provides cloud-based software solutions for transport services. It supports the planning and management of thousands of passenger journeys annually, including patient transport services for the NHS, Special Education Needs transport for Local Authorities, and private passenger transport and wellbeing services.

2
Years
2
Acquisitions
40%
Annual growth

365 Response pursued an organic and acquisitive growth strategy, accelerated by growth capital and support from BGF. Following our initial investment in 2020, we also:

  • Provided additional funding, to back its bolt-on acquisitions of KL2 and FlexiRoute
  • Introduced the company to its Non-Executive Chair, Andy McRae (the former-CEO of Coutts Consulting, Managing Director of Hays, and Chair of Red Commerce, SR Group and Phaidon)
  • Aided in expanding the company’s workforce, to bolster its sales, operations, and development teams
“We needed a partner like BGF that could move rapidly with us; someone who could sit on the board with a strong, external voice, and great strategic connections with a whole host of businesses, across different sectors.”
Sarah Fatchett
CEO of 365 Response

During our two-year partnership, 365 Response grew its headcount by 50%, successfully acquired two transport providers, and achieved annual growth of 40%. In 2022, the business was acquired by RLDatix, a specialist in governance, risk and compliance and workforce management systems for the healthcare sector.